Learn everything you need to know about loan underwriting — from types and processes to manual vs. automated methods. Discover how AI can streamline decisioning, reduce risk, and improve efficiency.
Not all lenders are created equal, but there are certain areas of the lending process they have in common.
Underwriting is one of them. This process helps lenders understand their customers and their risk status to safeguard against unexpected loss.
In this guide, we'll help you understand what underwriting is, the different types of underwriting lenders perform (consumer, business, loan, etc.), the difference between manual and automated underwriting, the steps in the underwriting process, and what lenders look for.
Underwriting is a lender’s process of evaluating and managing risk. Through underwriting, banks and other financial services providers carefully review a borrower’s credit history and financial background to determine their eligibility for a loan.
Once a borrower submits a loan application and it’s accepted, the underwriting process kicks in. The credit underwriter assesses the borrower’s finances and past credit decisions to give them an overview of their degree of risk. Underwriters use this information to make loan decisions, determining whether the borrower's risk profile meets the lender's criteria for approval.
For example, when a borrower applies for a home loan, the lender will rely on underwriting to evaluate the application and determine whether to approve or reject the mortgage. If you operate an investment bank, underwriting can help you raise money for a client, like in an initial public offering (IPO).
Some of the main types of underwriting lenders perform include:
You can also think about underwriting from the perspective of who is being evaluated: a business or a consumer.
Consumer underwriting is the process by which lenders, financial institutions, and credit providers assess the creditworthiness and risk associated with individual consumers who are applying for credit or loans.
The primary goal of consumer underwriting is to make informed decisions about whether to extend credit to a particular consumer and, if so, on what terms (interest rates, credit limits, repayment schedules, etc.). Here are some key aspects of consumer underwriting:
Consumer underwriting aims to strike a balance between providing access to credit for consumers who can manage it responsibly while managing the lender’s risk exposure. The specific criteria and scoring models used in the underwriting process can vary among lenders and financial institutions, but they all aim to make data-driven decisions that align with their risk tolerance and lending policies.
Business underwriting is the process by which lenders and financial institutions assess the creditworthiness and risk associated with businesses applying for loans or credit.
This process is critical for evaluating the financial health, stability, and repayment capacity of businesses seeking funding for various purposes, such as expansion, working capital, equipment purchase, or real estate investment. Here are some key aspects of business underwriting:
Business underwriting aims to determine the risk associated with lending to a business and to set appropriate terms and conditions. The specific underwriting criteria and risk assessment methods can vary among lenders, and they use this information to make informed decisions about whether to extend credit to a business and on what terms.
There are two ways lenders underwrite their customers' loans: manually or automatically. Let's review these two methods next.
Credit underwriters used to employ manual underwriting methods to assess borrowers' creditworthiness. This involved reviewing an applicant's financial situation and other pertinent details to decide whether to approve or deny the loan.
As more consumers borrow loans, regulations also changed, which had an immediate and large impact on the underwriting process. Lenders and credit bureaus centralized their processes. Computers were also readily available, offering new insights for lenders to make more complex and profitable decisions at scale.
With more data and computing power, lenders have a complete picture of borrowers' creditworthiness and can automate the underwriting decision-making process.
The result? Improved workflows and increased customer satisfaction.
A Global Insights Report by Experian shows most businesses say investing in digital decisioning software is the best way to improve engagement and customer acquisition. In addition, business owners plan to invest in artificial intelligence (AI) and increase their staff's digital capabilities.
From the report, 60% of businesses plan to increase their budget for credit risk analytics, which AI and machine learning (ML) offer. This helps lenders by:
Automated underwriting is faster than manual methods, which rely on human effort to sift through and evaluate volumes of individual loan applications and financial statements. However, automated systems are also limited in unique borrower circumstances, such as varied incomes, in which case manual underwriting makes it easier for the lender to qualify a borrower.
An underwriting survey by Accenture, in partnership with The Institutes, found that underwriters use technology for better decision-making. 46% of those surveyed say it has positively impacted automation or elimination of non-core tasks. They also feel technology may cause more harm despite it boosting their speed to quote, access to knowledge, and ability to handle larger amounts of business.
Lenders looking to gain a competitive edge use a combination of manual and automated underwriting methods (like the Fannie Mae Desktop Underwriter) to gauge a borrower's loan eligibility and financial risk.
Whenever an automated system flags a borrower's application, a human loan officer will review and analyze it again to determine the best approach.
Check out the video below to see how banks, lenders, and fintechs use Inscribe to flag bank statements and pay stubs for signs of fraud and then parses the document to surface key cash flow insights for loan underwriting.
Bank underwriting will differ from company to company and depend on the type of loan.
For instance, underwriting a personal loan would differ from that of a mortgage, which includes extra steps like appraisal and title search, and insurance to determine how much to lend the borrower. During the mortgage process, the appraised value of the property is compared to the loan amount to determine if the loan can be approved. Underwriters also review property details to verify the collateral and ensure all relevant information about the home is considered. Additionally, the purchase price of the home is compared to the appraised value, which may affect negotiations or loan approval if the appraisal comes in lower than the purchase price.
However, lenders follow similar strict underwriting guidelines, which may be accompanied by computer models for loan and risk analysis.
Typically, the underwriting process follows these steps:
At the end of the process, borrowers should be prepared for closing costs, which are required at the final stage of home loan approval.
When reviewing loan applications, most lenders focus on three primary concerns:
Underwriters fact-check all these details to ensure the borrower's financial picture and documentation are accurate, while verifying they meet all requirements of the loan program. Once underwriters review all the paperwork and information they need, they'll give the lender their risk analysis and recommendations.
From Accenture's survey, the challenges impacting underwriters' ability to achieve business goals are:
Thanks to AI and ML technology, lenders can not only automate their lending workflows and processes, but also improve document collection, detect fraud, and reduce losses.
In fact, 32% of Accenture's survey respondents described AI, natural language processing (NLP), and robotics as superior tools for the underwriting process. And in the next three years, 71% of businesses will invest in predictive analytics, 67% in new underwriting platforms, and 67% in business intelligence and reporting tools.
These numbers underscore the need for underwriting software in the lending process.
Risk assessment is at the heart of the underwriting process, whether you’re applying for a mortgage, car loan, or another type of credit product. In mortgage underwriting, the underwriter’s primary responsibility is to assess the financial risk of lending to a particular borrower. This involves a thorough review of the applicant’s credit history, debt-to-income ratio, and overall financial background.
During the mortgage underwriting process, the underwriter examines the borrower’s credit report for patterns of responsible credit use, such as on-time payments and manageable debt levels. They’ll also analyze recent bank statements, pay stubs, and other financial documents to verify income, cash flow, and the ability to handle future debt payments. Other factors, such as employment status and the current market value of the property, are also considered to ensure the borrower can meet the loan terms.
By carefully evaluating all these elements, underwriters help lenders make informed decisions about loan approval, manage financial risk, and maintain a healthy lending portfolio. This thorough risk assessment is essential for both protecting the lender and ensuring borrowers are set up for success.
The underwriting timeline can vary depending on the type of loan, the lender’s processes, and the complexity of the borrower’s financial situation. For most mortgage loans, the underwriting process typically takes between 30 and 45 days from the time the loan application is submitted. However, this timeline can be extended if the underwriter requests additional documentation, such as updated pay stubs, bank statements, or clarification on certain financial details.
Throughout the underwriting process, the underwriter will review the borrower’s credit report, loan application, and supporting documents to assess creditworthiness and verify all information. Delays often occur when required documents are missing or incomplete, or if there are discrepancies that need to be resolved. To ensure a smooth underwriting process, it’s important for borrowers to respond quickly to requests for additional documentation and to work closely with their loan officer and loan processor.
Even small mistakes during the underwriting process can lead to delays or even jeopardize loan approval. One of the most frequent issues is submitting incomplete or inaccurate documentation. Borrowers should double-check that all required documents—such as pay stubs, bank statements, and tax returns—are up to date and accurate before submitting them. Missing or outdated paperwork can slow down the process and prompt requests for additional documentation.
Another common mistake is failing to disclose additional debt, recent credit inquiries, or changes in employment status. Underwriters rely on a complete picture of the borrower’s financial situation to make informed decisions. Omitting information about new loans, credit cards, or other financial obligations can raise red flags and may result in a denied application or a request for further clarification.
Sometimes, underwriters may ask for letters of explanation or extra income verification to resolve discrepancies in the documentation. Being transparent and responsive to these requests is essential for a smooth underwriting process. Working with an experienced loan officer and loan processor can also help identify potential issues early, ensuring that all necessary information is provided and that the loan application moves forward without unnecessary setbacks.
By staying organized, honest, and proactive, borrowers can avoid common underwriting mistakes and improve their chances of a timely loan approval.
Modern underwriting demands speed, accuracy, and confidence—especially in a digital-first lending environment where decisions need to be made quickly and with minimal risk. Inscribe helps lenders meet these expectations by automating some of the most manual and error-prone parts of the underwriting process.
One of the most time-consuming steps in underwriting is collecting and reviewing borrower documents—particularly bank statements. Inscribe dramatically accelerates this process with:
This enables lenders to make faster decisions without compromising accuracy or increasing exposure to risk.
Inscribe doesn’t just extract raw data—it highlights signals that help underwriters assess credit risk more efficiently.
For example, it can flag:
These insights help lenders identify potential issues early in the process and focus human attention on higher-risk applications.
Inscribe is designed to integrate directly into underwriting workflows, helping teams move faster while maintaining control and compliance. It supports:
Fraudulent documents remain one of the most significant risks in underwriting.
Inscribe is specifically built to tackle this challenge by:
Lenders using Inscribe have reported:
Sound like a solution for your workflow? Talk to an Inscribe expert today.
1. What is loan underwriting and why is it important?
Loan underwriting is the process lenders use to assess a borrower's creditworthiness and financial risk. It’s critical because it helps lenders determine whether to approve or deny a loan, and under what terms.
2. What are the main types of underwriting in lending?
Lenders commonly perform consumer, business, mortgage, personal, auto, and commercial real estate underwriting. Each type evaluates financial information differently depending on the loan’s purpose and structure.
3. What’s the difference between manual and automated underwriting?
Manual underwriting involves a human reviewing documents and making decisions, while automated underwriting uses software to evaluate borrower data. Many lenders use a hybrid model to balance speed and accuracy.
4. How long does the underwriting process take?
Underwriting timelines vary by loan type and lender. Mortgage underwriting, for example, typically takes 30–45 days but may be faster with automation tools like Inscribe.
5. What documents are typically required for underwriting?
Borrowers usually need to submit bank statements, pay stubs, tax returns, and employment verification. Business underwriting may also require financial statements and a business plan.
6. What does an underwriter look for in a loan application?
Underwriters evaluate a borrower’s credit history, income stability, debt-to-income ratio, and collateral to assess risk and determine loan eligibility.
7. How can technology improve the underwriting process?
Technology enables faster data extraction, fraud detection, and risk analysis. Tools like Inscribe help automate
Brianna Valleskey is the Head of Marketing at Inscribe AI. A former journalist and longtime B2B marketing leader, Brianna is the creator and host of Good Question, where she brings together experts at the intersection of fraud, fintech, and AI. She’s passionate about making technical topics accessible and inspiring the next generation of risk leaders, and was named 2022 Experimental Marketer of the Year and one of the 2023 Top 50 Woman in Content. Prior to Inscribe, she served in marketing and leadership roles at Sendoso, Benzinga, and LevelEleven.
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